8724 Spanish Ridge Ave.
Suite #100-A,
Las Vegas, NV 89113
Phone/Fax: 702 254-6380
Email: EdgewaterPools@EdgewaterCustomPools.com

Testimonials

We here at Edgewater take great pride in our workmanship and customer service. Along with the long list of referrals that you can view on our site, we have decided to include testimonials from our clients of there experience. We started this section on 1-1-16. Thank you and please let us know if you have any questions.

1-4-16

The following is my review of your company….feel free to use me as a reference ~I’m pleased to show my pool off! : ) I really can’t thank everyone at Edgewater Custom Pools enough!! I had contacted 4 pool companies prior to calling you and one of those companies I had called twice; and still couldn’t get them to give me a quote after having two different salesmen to my property! My daughter called to tell me one of her friends had given her your name as the best pool builder she had used ~ so I immediately called you! THANK HEAVENS FOR THE REFERRAL!! I’M SO THANKFUL I DID!!!!! I am truly amazed that the pool took only 4 weeks from start to finish!! Even my next door neighbor was in shock and she would tell me every time I saw her that she had never seen a pool company build a pool so fast or so well! LOL!! (Believe me…I was originally expecting it to take 5 months based on other people’s horror stories with other pool companies) Thanks to each and everyone of you….Dan…for listening to every detail and designing my dream backyard so meticulously and working within my budget! Mike..for allowing me to make changes in the final stages to my patio and making it more beautiful by suggesting a small retainer wall and planter. Karla, Genesis & Brooke…for keeping me updated with the process, billing and receipts! Marco…for taking care of my concerns; addressing detail and instructing me on my pool equipment. And thank you to all the subcontractors….Each one was pleasant, professional and worked diligently. You truly are #1 in the Customer Service department!! And all my family & friends that have seen my backyard are blown away!
…I could NOT be HAPPIER WITH MY BACKYARD PARADISE!!
Sincerely,
Janie Blondell


1-8-16

I have been beyond impressed with the quality, customer service, and value I received at Edgewater. As a first time homeowner, I was initially daunted at the prospect of adding a pool – not only in terms of financial commitment but in terms of disruption, quality of the product, and issues of upkeep. From the very first meeting with Edgewater, all of my fears were allayed. The pool and surrounding deck area were designed to meet my needs and to compliment the space available and the design of the home. Each of my questions, to include the stupid ones, was answered quickly and completely. The works crews were professional and friendly, and the quality of their work was outstanding. As a result, I have a beautiful, inviting, custom pool designed to my specifications.
Kim Jagodzinski
Supervisory Field Counsel – NV/UT

2-18-16:

We recently moved from Washington DC to Las Vegas. We had our house built and the one thing we wanted was a pool. We were referred to Edgewater Custom Pools. We met with Michael Faulkner and there was no high pressure sales tactics. Michael was exceptional in providing information about the products and the entire process and in a matter of minutes, we had an initial design for not only a pool, but for an entire back yard to include the pool, a spa, a fire bowl, and an outdoor grill/bar. Michael worked with us to create a design that met our vision and budget. He even sent us the design in a YouTube video to give us perspective of the final product. The construction of the pool began shortly after Thanksgiving and was completed by the middle of January. We could not be happier with the final product and we would like to recognize everyone involved with the project. Every single individual that worked on our project was very helpful, respectful, and professional. The Edgewater staff kept us informed on the status of our project every step of the way. They answered all of our questions and never made us feel that we were keeping them from their work.
Watching the process was amazing. The staff during each phase of construction was exceptional and knew what they are doing. We now have a beautiful back yard that far exceeds our wildest expectations! We can’t wait for warmer weather so we can start using the vacation type get away that is now our back yard.

Thank you everyone at Edgewater Custom Pools!
Dave and Christy DeLauter
Las Vegas NV

2-24-16

Pool is really great, we really feel happy with our investment. Edgewater people did great job and everything under contract was completed with the time and the project. Michael who was our rep. Did awesome job and help us to have our pool loan. Mike also did great support with some questions after a couple months the project was done.
Once again thank you.
Rudy Aguilar.

3-31-16

Good day! I would be glad to provide a testimonial for Edgewater Pools. I have built three pools with Edgewater Pools and would gladly use them again without hesitation if the opportunity presented itself! I have found Edgewater’s quality of workmanship and service to be second to none! I have always been pleased with the final product. The pools they produce are magnificent! The process has also generally gone smooth but any project can have challenges/issues. It’s times like this that you find out a lot about a company and I can honestly say that I found Edgewater to be very fair, reasonable, and responsive to resolving issues and making things “right” in the end to where I felt both parties were satisfied with the resolution. As a result they receive high praise and remarks from me. Edgewater Pools is my pool provider of choice and I would highly recommend them!
Kind regards,
Kevin Sansom
Satisfied Customer

5-30-16

Dear Dan & Mike,

Should have written sooner but time got away from me.  Just wanted to let you know how happy we are with our new Edgewater Pool.  Now that the temperature is nearing 100 degrees, the pool is in the perfect place to be.  When we first called about getting a pool, Dan was very responsive and showed us some ideas about layout and design based on our desires and yard space.  The drawings we received showing the pool and waterfall concept were exactly what we were looking for.  The estimate was right on our target for time and funding.  Work began right when you said it would, and was on schedule for the entire project.  the crews were experienced, well lead, and I did not see anyone wasting time.  I must confess that I was a little doubtful right in the middle of the destruct phase when the yard was torn up, trenches are open, and some plants gone.  Mike assured me several times that things would start to look better as the construct phase began, and he was right.  As the pool was being finished and the yard put back together we decided to add a paver walkway around the house.  Your estimate was below others we had received and the work you performed was exactly what we wanted.  Can’t say enough nice things about the entire process.  you kept us informed of what was going to happen, there were no attempts to up sell, and we couldn’t be happier with our pool and waterfall.  And I might add, Hector is doing a great job with the weekly cleaning and maintenance.

Jim Powers

Mesquite Nevada

6-28-16 

Edgewater Pools is the BEST, BEST, BEST! We couldn’t be happier with what they did for us. From beginning to end, we had an AWESOME experience, and our pool, spa, and landscaping turned out beyond beautiful!!
Edgewater Pools is TOP NOTCH and we would highly recommend them.
Thank you….
Sincerely,
Jen & Steve Seel

8-3-16

Edgewater Custom Pools and Landscaping provided us with excellent service and we couldn’t be happier with the end result. Less than two months ago our back yard was essentially rubble. Now, it is a beautiful place to relax, complete with a pool, patio and outdoor eating area.

The people have been a delight to work with.

Dan was great at helping us *see* our back yard, even right at the very beginning when we were just playing around with concepts. He took the time to walk us through the various options and through some (Very cool) simulation software we were able to walk through the design to be sure that it was exactly what we wanted. It was great in having access to such powerful tools when bringing our vision to reality.

In terms of implementation and managing the construction timeline, Mike, Dan and their people know what they’re doing. Things moved very quickly and they made an effort to ensure the pool was finished as early as possible so that we could enjoy it while the rest of the landscaping was finished.

Any and all concerns were listened to and acted on promptly and we felt that we had placed our yard in good hands.

We’re just a few days off finished now and we couldn’t be happier with our back yard. I’d highly recommend this company

Regards,
Faye K

10-13-16

From the first meeting to opening the pool Edgewater kept their word. They oversee the entire construction. The pool epitomizes perfection from start to finish. The design , finish, landscaping are state of the art. We could not be any happier with our Lake Revella. I recommend EDGEWATER POOLS to anyone looking for the perfect pool and yard.
Thank you
Terry R

11-9-14

We did a lot of research and talked with people from different pool companies before deciding on Edgewater. Without a doubt, Edgewater was the most knowledgeable and easiest to work with. With so many decisions to make along the way, Dan and Mike guided us, advised us and worked with us so that we ended up with the perfect pool for us. Beautifully done Edgewater!

Jan M

11-21-16

We are very happy with our beautiful, new pool. Dan and Mike worked with us to make sure the design was right. The Edgewater team executed the plan perfectly. Communication throughout the construction period was excellent. We highly recommend Edgewater Custom Pools!

Bob and Wendy E
Mesquite, NV

12-20-16

Our new Edgewater pool is the best. It is the perfect size and design for the backyard which makes us the envy of the neighborhood. We have had pool parties, impromptu gatherings and the daily summer swim.

The pool creates an atmosphere is perfect whether the occasion demands solitude or an energetic party mode. The entire construction was complete more quickly than we could have imagined. The workers were thorough and consistent and absolutely professional. We were given clear instructions on our pool “wall-through.” In all, dealing with Edgewater was a great experience!

Daphne G

1-17-17

Edgewater Custom Pools:

The experience overall with the process of building the pool has been positive. From picking the details, to the workers, to the finished product itself it has all been enjoyable and smooth. Dan has been very accommodating with our work schedule. Also Dan has been great with communicating via phone and email by responding within an appropriate time. This is the first time going through this process for us; and Dan and the rest of the staff was able to go through the process step by step with us.
Picking out materials was a little difficult because it’s hard to imagine all the tiling and specific detail without seeing it as a whole: however, Dan was able to provide samples and examples of different pools, which made it easier for us to visualize the small detail as a whole. Also picking out the plants was, at first, very overwhelming because we had no idea what kind of trees or plants would look nice, be appropriate, or would work well with the type of landscape we have. Dan was able to walk through the nursery and show us plants that fit in to our description of what we would want and show us other plants that would complement the plants we chose. Working with Dan made the process less tedious and overwhelming and more enjoyable and exciting.
After the pool was finished they walked us through the whole backyard and they were able to accommodate any changes that we may have wanted to change and they were able to fix all of it within a timely manner. Once that was completed, they came back to educate us on all the pumps and heater. The representative, Marco, that came out to show us the workings of the pumps was professional and patient. Marco showed us everything about the pool we would need to know at our pace. We felt like he took his time and elaborated anything we were unable to understand completely. He made the process easy going and clear to understand.
In the end we enjoyed the process and end product of the pool with the help of Dan and the staff at Edgewater. I would highly recommend this company to friends, family and anyone else that would want a positive experience, when building their pool.

Warren P

3-7-17

Hi Mike,

Just wanted to thank you and all your staff on a job well done.  I am so glad we went with Edgewater Custom Pools.  Your work is fantastic and the quality is amazing.  I couldn’t be happier.  Thank you for everything.  I would do it all over again.

Miles J

6-19-17

We couldn’t be happier with our new pool. Edgewater custom pools did a great job. Some of our friends don’t believe how fast it was completed. I will refer anyone who wants a pool to Edgewater without hesitation.

Thanks again!!!

Gregg R

7-6-17

The pool and back yard is AWESOME. Everyone a Edgewater made this one of the best contractor experiences we have ever had. I work with projects/contractors every day in my professional life and I wish all of them were a good as Edgewater. Most of our family and friends can’t believe how well and fast it all was completed.

Thank you again.

 Terri R

7-17-17

Hi Dan,

Well, you & Mike were soooo right ~ we’re loving our pool!!  And love my color!  Your boys do such a professional job it’s easy to recommend.

Thanks for the extra months for pool service, yes I’m enjoying that too!!  Again you were right.

Will be sending more over.

Kelly M

7-21-17

I want to express my gratitude and satisfaction with the work your company performed at my residence.  The whole process was easy, executed as stated, and without problems.  It is refreshing to work with a company that performs exactly as they promise.  Everyone showed up on time, worked diligently, and demonstrated care for our property and the neighbors.  Our yard was transformed into something my family can not stop looking at.

Fan for life,

Tim K

10/27/17

Being in the development business it’s is a pleasure when you get to work with a great contractor that’s organized, finishes quickly, takes pride in their work and is professional like Edgewater.

Andy S

11-12-17

Our overall experience with Edgewater Pools has been amazing. from the 1st meeting with Michael at our home, to going to the office to see what design he came up with, even finalizing the deal and getting started. This was a no pressure deal and we got exactly what we saw in the example. We enjoyed all the vendors that came to our house and worked on this project, and if it was not for our yearly trip we would have been in the pool earlier than promised, even with our trip we were able to get in the pool one day over the day expected. Great experience I have already recommended them to my family and friends.

Dawn G

11-28-17

We are very happy how the pool came out it truly looks amazing.  Again thank everyone at your company for building a Amazing pool for me and my family.!!!

Domenick C